PAYMENT METHODS, DEREGISTRATION AND REFUND POLICY

Versión en español es

ACCEPTED PAYMENT METHODS

The payment can be done by:

  • Bank transfer: 

Entity: Banco Santander

SWIFT Code: BSCHESMMXXX

IBAN: ES26 0049 2604 4720 1508 1207

Account No: 0049 2604 47 2015081207

Address: Calle Comercio, 47, 45001, Toledo (España / Spain)

Beneficiary: Fundación General de la Universidad de Castilla-La Mancha (NIF: G13289806)

Bank charges that may be originated from the transfer will be charged to the customer issuing the transfer.

  • Credit card:

 Credit card will be used just for receiving fees, as long as the credit card used is either a Visa or a Mastercard. The student must request this payment method by e-mailing to esto@uclm.es. Fees will only be received if we have a written consent of the student/customer. ASE and/or ADSA will send an authorization form to the students interested in this service [Annex 1: Credit card payment authorization form]. This form must be filled with credit card details in order to authorize the payment.

  • Paypal:

Students must request the payment through Paypal by e-mailing to esto@uclm.es. Then, they will receive an invoice with a link to the Paypal website, in order to facilitate the whole process.

The following charges are applicable to the students when paying through Paypal:

* 3.4% general

* 5% international rates

* 0,35€/transaction

  • Exceptionally:

At the beginning of the course, cash payment is accepted for individual students (not for groups) justifying the impossibility of paying by other means due to difficulties in their origin countries. This payment method must be accepted by the Financial Department.

DEREGISTRATION AND REFUND POLICY

Students can request for deregistration by e-mailing to esto@uclm.es. In such case, they have the right to be reimbursed the payed amount excluding management and cancellation costs, within the following terms:

1.- RESERVATION. Reservation refund.

  • Loss of 25% of the reservation if the (written) deregistration request is received one month before the beginning of the course.
  • Loss of the total amount of the reservation if the (written) deregistration request is received less than 15 days before the beginning of the course.

2.- DEREGISTRATION. Registration refund.

  • 90% of the registration fee will be refunded if the (written) deregistration request is received more than a month before the beginning of the course.
  • 80% of the registration fee will be refunded if the (written) deregistration request is received between 1 month and 20 days before the beginning of the course.
  • 70% of the registration fee will be refunded if the (written) deregistration request is received between 20 and 10 days before the beginning of the course.
  • There will be no refund if the (written) deregistration request is received less than 10 days before the beginning of the course or once the course has already begun.
  • If the minimum number of students required has not been reached, the course will be cancelled and 100% of the total paid registration fee will be refunded.

Charges (bank charges, credit entities charges, mailing, etc.) that may be originated by the total or part of the devolution of the deposit to a student will be charged to the student themselves.

 

 

 

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